Availability and Rules of Engagement

Rules of Engagement

Business Hours & Availability

Regular Business Hours:
Monday through Thursday: 9:00 AM - 5:00 PM ET
Friday: 8:00 AM - 1:00 PM ET

Weekend & Holiday Policy:
We do NOT respond on weekends or holidays.
All inquiries received outside of business hours will be addressed on the next business day.
We observe all National US holidays and will be closed accordingly.

Communication & Response Times

Response Time Commitment:
Initial acknowledgment of receipt: Within 2 hours during business hours.
Weekend/holiday inquiries: Responded to on next business day.

Preferred Communication Channels:
Email
Text message
Phone call
WhatsApp

Project Timelines & Expectations

Simple Tasks & Small Projects:
Expected completion: 8-48 hours during business days (once details are confirmed).

Larger Projects:
Completion timeframes discussed case-by-case during consultation.
Regular progress updates provided as needed.

Time Off & Vacation Policy

All team members deserve and require time off for optimal performance.
Our scheduled time off is always posted on our website.
Please check our time-off page frequently for updated availability.
We ask that you respect our time away and plan accordingly.

Where to Check Our Schedule:
Visit this page at anytime for current availability and scheduled time off.

Professional Boundaries

By working with Breezy VA, you agree to:
• Respect our established business hours.
• Allow appropriate time for project completion.
• Check our website for time-off schedules before urgent requests.
• Use our preferred communication channels for efficient service.

These rules ensure we can provide you with the highest quality service while maintaining the work-life balance that allows us to be at our best for your business needs.

Out of Office Dates

Date Occasion Type
Jun 19JuneteenthFederal Holiday
Jul 3-4Independence DayFederal Holiday
Aug 1Independence DaySwiss Federal Holiday
Sep 1Labor DayFederal Holiday
Sep 8-12Vacation-
Oct 13Columbus DayFederal Holiday
Nov 11Veterans DayFederal Holiday
Nov 27Thanksgiving DayFederal Holiday
Dec 24Christmas Eve-
Dec 25Christmas DayFederal Holiday
Dec 31New Year's Eve-